Terms and Conditions

Welcome to HolidayJet.co.uk. These Terms and Conditions govern your use of our website and services. By accessing or using HolidayJet.co.uk, you agree to comply with and be bound by these Terms and Conditions.

1. General Information

HolidayJet.co.uk is operated by Galaxy Travel Ltd, located at: 2 Manor House Lane
Datchet, Slough
SL3 9EB, UK

Galaxy Travel Ltd                                                                                                                                                                                                                                                                                                Company Registration Number: 12535908

Our customer service team can be contacted via:

• Phone: 02034746586 ( All Day , 8:00 AM – 11:00 PM)

• Email: Admin@holidayjet.co.uk

• Live Chat: Available on our website during the above hours.

2. Booking Terms

2.1. Accuracy of Information
We strive to ensure all information displayed on our website is accurate; however, occasional errors may occur. It is your responsibility to verify the details of your booking before confirming.

2.2. Payment and Confirmation
Full payment must be made at the time of booking unless otherwise stated. A booking is only confirmed when you receive written confirmation from us via email.

2.3. Cancellation and Refunds
Cancellations and refunds are subject to the specific terms outlined in your booking confirmation. Administration fees may apply, and refunds may not be available for certain types of bookings.

3. Privacy Policy

By using our website, you agree to our Privacy Policy, which governs the collection, use, and sharing of your personal data. Please review it here.

4. Customer Responsibilities

4.1. Providing Accurate Information
You must provide accurate information during the booking process. Any incorrect details may result in delays, extra charges, or cancellation of your booking.

4.2. Travel Documentation
It is your responsibility to ensure you have valid passports, visas, and any other required travel documents. We are not liable for any travel disruptions caused by missing or invalid documentation.

5. Changes and Cancellations by Us

We reserve the right to modify or cancel bookings in case of unforeseen circumstances, such as natural disasters, travel restrictions, or other force majeure events. In such cases, we will notify you promptly and provide alternative options where possible.

6. Limitation of Liability

We act as an intermediary between you and travel service providers (e.g., airlines, hotels, tour operators). While we ensure to partner with reliable providers, we are not liable for acts, errors, or omissions of these third parties, including but not limited to cancellations, delays, or quality of services.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under or related to these terms shall be resolved through mediation or in the courts of England and Wales.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website and effective immediately upon posting.

9. Feedback and Complaints

We value your feedback. If you have a complaint or suggestion, please contact us via email at support@holidayjet.co.uk, and we will address your concerns promptly.